This Privacy Policy explains how personal data is collected, used, stored, and protected when you use this website. By accessing or using this website, you agree to the collection and use of information in accordance with this policy.
1. Personal Data We Collect
We may collect personal information when you:
Visit the website
Place an order
Fill in a form
Subscribe to a newsletter
Contact customer support
Types of personal data that may be collected include:
Name
Email address
Postal address
Phone number
Payment information
IP address and technical data
Browsing behaviour and cookies
2. How We Use Your Data
Your personal data is used strictly for the following purposes:
To process transactions and deliveries
To provide customer support
To improve website functionality and user experience
To send updates, relevant information, or offers
To comply with legal obligations
Your personal data is never used for purposes other than those stated above.
3. Legal Basis for Processing
We process personal data under the following legal grounds:
Your consent (e.g. newsletters or marketing communications)
Performance of a contract (e.g. processing a purchase)
Legal obligation (e.g. accounting and tax compliance)
Legitimate interests (e.g. improving services and security)
4. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When data is no longer needed, it is securely deleted.
5. Data Sharing
Personal data may be shared with:
Payment service providers
Delivery and logistics companies
Technical and hosting service providers
Data is shared strictly on a need-to-know basis.
We never sell personal data to third parties.
6. Cookies and Tracking Technologies
This website uses cookies and similar technologies to:
Ensure essential website functionality
Analyse website traffic
Improve user experience
You may manage or disable cookies through your browser settings at any time.
7. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict processing of your data
Object to the processing of your data
Request data portability
Withdraw consent at any time
To exercise your rights, please contact customer support via the contact details available on the website.
8. Data Security
Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, misuse, or disclosure. Although no system is completely secure, we take reasonable steps to protect your information.
9. International Data Transfers
If personal data is transferred outside the United Kingdom, it will only be done in compliance with applicable data protection laws, using appropriate safeguards such as standard contractual clauses or adequacy decisions.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page and will take effect immediately upon publication. Users are encouraged to review this policy regularly.
11. Contact
If you have any questions about this Privacy Policy or how your personal data is processed, please contact customer support using the contact information available on this website.