This Privacy Policy explains how personal information is collected, used, stored, and protected when you access or use this website. By using this website, you agree to the collection and use of your personal information in accordance with this Privacy Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Personal Information We Collect
We may collect personal information when you:
Visit this website
Place an order or make a purchase
Complete a form
Subscribe to communications
Contact customer support
Personal information may include:
Name
Email address
Postal address
Phone number
Payment information
IP address and technical data
Browsing behavior and cookies
2. How We Use Your Information
Personal information is used strictly for the following purposes:
To process orders and transactions
To deliver products or services
To provide customer support
To improve website functionality and user experience
To send updates, notifications, or promotional communications
To comply with legal and regulatory obligations
Your personal information is not used for any purpose outside those listed above.
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
4. Information Sharing
Personal information may be shared with:
Payment processors
Shipping and logistics providers
Technical service providers (hosting, IT, analytics)
Information is only shared when necessary to deliver services.
We do not sell, rent, or trade personal information to third parties.
5. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer required, data is securely deleted or anonymized.
6. Cookies and Tracking Technologies
This website uses cookies and similar technologies to:
Ensure proper website functionality
Analyze traffic and performance
Improve user experience
You may control or disable cookies at any time through your browser settings.
7. Your Rights
Under Canadian privacy laws, you have the right to:
Access your personal information
Request corrections
Withdraw consent
Request deletion where legally applicable
Requests can be made by contacting customer support using the details available on the website.
8. Data Security
Appropriate technical and organizational measures are implemented to safeguard personal information against unauthorized access, loss, misuse, or disclosure. While no system is completely secure, reasonable measures are taken to protect your information.
9. International Data Transfers
Your personal information may be stored or processed outside of Canada. In such cases, appropriate safeguards are applied to ensure continued protection in accordance with this Privacy Policy and applicable laws.
10. Changes to This Privacy Policy
This Privacy Policy may be updated at any time. All changes will be published on this page and will take effect immediately upon publication. You are encouraged to review this policy regularly.
11. Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact customer support using the contact information provided on this website.